Managers interact with people inside and outside their work units. This describes which category of management roles?

Managers interact with people inside and outside their work units. This describes which category of management roles?

• A. Interpersonal Roles
• B. Informational Roles
• C. Decisional Roles
• D. Technical Roles

Answer: (A)

Interacting with people inside and outside the work unit is the hallmark of interpersonal management roles. This category covers duties that involve human relations, such as acting as a figurehead, providing leadership, and maintaining liaison with colleagues and external contacts. Informational roles focus on gathering and sharing information, decisional roles on making and enforcing choices, and technical roles refer to specialized technical tasks rather than managing people. So the described behavior best fits the interpersonal roles.

Interacting with people inside and outside the work unit is the hallmark of interpersonal management roles. This category covers duties that involve human relations, such as acting as a figurehead, providing leadership, and maintaining liaison with colleagues and external contacts. Informational roles focus on gathering and sharing information, decisional roles on making and enforcing choices, and technical roles refer to specialized technical tasks rather than managing people. So the described behavior best fits the interpersonal roles.